CASABLANCA: Posting into the PMS

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Voucher sales and redemptions can be transmitted from incert to Casablanca in the same way as POS revenues, so they can be displayed in the revenue list.

If you are interested in this interface, please contact us at sales@incert.at

Casablanca must provide the POS interface and it must be set up for incert. Please contact your Casablanca installer for this.

Bookings and terms

A booking in Casablanca always consists of a payment and one or more revenue entries, which can be posted to payment types and product groups. Payment types and product groups are designated posting accounts that are configured per interface in Casablanca and can be linked to items.

Sales postings

Payment Posting of the full order amount to a payment type
  • For the payment type “Room charge”, no payment posting is created.
  • It can be defined that vouchers of a certain payment type are not posted – neither at the time of sale nor redemption, e.g. sponsorship vouchers.
Item Posting of the item value to an (item) product group
  • One posting per item.
  • A different product group can be assigned per item if required.
Shipping costs
(only if shipping costs apply to the order)
Posting of shipping costs to a (shipping) product group
  • The posting is made without VAT.
Discounts*
(only if a discount was granted)
Posting of the difference between items and payment to a (discount) product group.
  • Posted as a discount item.
Voucher as payment method
(only if a voucher was redeemed as payment for tickets or products)
Posting of the redeemed voucher amount to a payment type configured for voucher payments.
  • In addition, the redemption of the voucher may be posted (see redemption postings).

Redemption postings

Reversal of sale Posting of the redeemed amount (negative) to a product group
  • This posting reverses the item posting made at the time of sale.
  • For vouchers whose sale was not posted in Casablanca, the settings of the item apply.
Posting the redemption Posting of the redeemed amount (negative) to a payment type
  • This posting reverses the payment posted by a POS, PMS, or the incert redemption posting interface for the bill paid with a voucher.

*As an alternative to posting discounts at the time of sale, discounts can also be posted at the time of redemption. In this case, the discount amount is proportionally deducted from the item product group at the time of order, and during redemption the difference between the redeemed voucher amount and the discounted amount is posted to a discount product group.

Required setup

To configure the interface, you must provide us with the required posting data. These data are set up by you in the Casablanca interface configuration. Typically these include:

  • Outlet code, waiter code & POS code
  • Payment type for all payment methods used in the incert system (online and internal), incl. sponsoring and, if applicable, voucher payment. For online credit card payments, a separate account per card brand can optionally be configured.
  • Product groups for voucher sales (optionally also ticket or product sales), and if different posting behavior is required.
  • Payment type for voucher redemption (optionally ticket redemption)
  • Product groups for discount postings and shipping/fees

After commissioning, you will receive a form and guidance for submitting these details. Additionally, information about your Casablanca instance is required (TenantId, Database, InterfaceId) — typically created and submitted by the Casablanca installer during interface setup. Further details and instructions will be provided after commissioning by your project manager.

Important notes

  • Voucher redemptions must be recorded in both incert and Casablanca. There is a separate (and combinable) redemption interface . With this redemption interface , voucher codes can be searched and redeemed directly on the guest invoice in Casablanca.
  • The interface is not usable for portal systems. It is exclusively intended for a single Casablanca instance. Multi-property setups are only supported for voucher redemption.
  • The displayed values appear in the revenue list as totals per product group/payment type and day. A detailed transaction list is not possible in Casablanca (as of 3 Sept 2025).

 

 

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