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Redeem vouchers and cards directly within Casablanca. This means there is no need to access incert separately during redemption.
If you are interested in this interface, feel free to contact us at sales@incert.at. The interface must also be commissioned via Casablanca.
Process
- In Casablanca, a "Voucher" button is shown in the guest account. When clicked, a window opens where a voucher code can be entered.
- By clicking the magnifying glass icon, Casablanca searches for the voucher in incert and displays its validity and current balance.
- By clicking "Redeem", the voucher is applied as a means of payment and booked accordingly.
- Casablanca marks the voucher as fully or partially redeemed in incert.
Please note that we cannot provide support for actions performed in third-party systems. This description has been compiled to the best of our knowledge. For questions or concerns, please contact the system provider directly.
Example
Setup
To configure the interface in Casablanca, the following credentials are required: Hotel ID, username, password, and URL. The Hotel ID is provided by your project manager. The username corresponds to your incert customer short code. You will receive all necessary credentials during the integration process.
Important Notes
- There is no mapping to services or items in Casablanca. The voucher is used purely as a payment method.
- Partial redemptions are supported. The remaining value stays on the incert voucher and can be used for future redemptions.
- A redemption can also be reversed in Casablanca by canceling the line "Voucher redeemed...". This will also release the voucher again in incert.
- Casablanca supports only incert vouchers of the type "value voucher". If other item types (e.g., package vouchers) are used for multi-purpose vouchers in incert, they can be transmitted to Casablanca as standard value vouchers.
- Multiple Casablanca systems can be connected to one incert portal. Statistical allocation in incert is handled via the "Hotel ID".