XENIA / CASHCOM: voucher redemption and gift card top-up at the cash register

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Redeem vouchers and gift cards directly at the Xenia POS. In addition, flexible-load gift cards managed in incert can be sold and loaded directly via Xenia. This means that no login to incert is required for voucher and card redemption, or for selling and loading gift cards.

If you are interested in this interface, please contact us at sales@incert.at. The interface must also be ordered and activated by Xenia or the respective POS provider.

Process

Information and screenshots for operating the interface will be added as soon as they are made available to us by the POS provider.

Important notes

  • No mapping to services, items, or tax rates is performed in Xenia. The voucher is used and deducted as a payment method.
  • Partial redemptions are supported. Any remaining balance stays on the incert voucher and can be used for future redemptions.
  • Redemptions can also be reversed or cancelled via Xenia from version 6.8.1022 onward. In this case, the redemption will also be reversed in incert.
  • Loading flexible-load gift cards is supported via the interface from version 6.8.1022 onward. The card is scanned and loaded in Xenia, and Xenia transfers the selected amount to the corresponding code in incert.
  • Cancellation of a gift card top-up is not supported in Xenia.
  • Xenia supports different terminal IDs and therefore enables statistical reporting for individual POS terminals in incert. For portal systems, statistical assignment of POS terminals to businesses sharing the same incert system is possible.

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