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Redeem vouchers and cards directly at the Melzer cash register (X3000). Additionally, gift cards that can be flexibly loaded and are managed in incert can be directly sold and loaded via Melzer. Therefore, no login to incert is required when redeeming a voucher or card, or when selling a card.

If you are interested in such an interface, we look forward to hearing from you at sales@incert.at. Additionally, the interface must be commissioned and activated with Melzer.

Process - Redemption

1. Select "Invoice" in Melzer
2. "Voucher" will then be displayed as the payment method. Enter the voucher code there.
3. By clicking OK, Melzer will search for the voucher in incert in the background and display its validity, status, partial redemption status, and current value. The voucher can then be used for payment.
4. Melzer will mark the voucher as redeemed or partially redeemed in incert.

Please note that we cannot provide assistance with actions in third-party systems. The description has been written to the best of our knowledge. If in doubt or for further questions, please contact the system provider directly.

Example

Important Notes

• There is no mapping for services/items/tax rates in Melzer. The voucher is used as a payment method and deducted.
• Partial redemptions are possible. The remaining balance stays on the incert voucher and can be used for future redemptions.
• Redemptions can also be undone/canceled in Melzer. The redemption will then also be undone in incert.
• The loading of flexibly loadable cards is possible via the interface. The card is scanned and loaded in Melzer, and Melzer will credit the amount to the selected code in incert.
• Cancelling a card load is not directly possible in Melzer, as the ID of the load is not saved (it would need to be manually entered).
• Melzer does not support different terminal IDs within a business/location, and thus no statistical evaluation of individual cash registers in incert. However, for portal systems, a different terminal ID can be set in Melzer at different locations. This allows for statistical assignment of cash registers to businesses that share an incert system. If you are using a portal system in incert, please discuss this point with your Melzer account manager just to be sure.