GASTRONOVI: Redemption at the cash register

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Redeem vouchers and cards directly at the Gastronovi cash register. This means that no login to incert is required when redeeming a voucher. However, reloading cards directly at the cash register is not supported.

If you are interested in such an interface, we look forward to hearing from you at sales@incert.at. Additionally, the interface must be commissioned and activated with Gastronovi.

Process

  1. In Gastronovi, select the table to be cashed out and click on "Cash Out" to switch to the payment window.
  2. Incert will be displayed as a payment method. Scan the barcode or enter the voucher code manually and confirm with OK.
  3. The change calculator will then appear, where you can enter the amount received. If the guest increases the charge by a tip, use the tip slider.
  4. By clicking OK, Gastronovi will search for the voucher in incert in the background and display its validity and current value. The voucher can then be used for payment.
  5. Gastronovi will set the voucher to redeemed or partially redeemed in incert.

Please note that we cannot provide assistance with actions in third-party systems. The description has been written to the best of our knowledge. If in doubt or for further questions, please contact the system provider directly.

Example

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Setup

  1. Order the Gastronovi integration from incert. You will receive the required data for setup, such as the "API Endpoint", "Terminal ID", and "API Password". The Terminal ID allows for statistical separation or assignment in incert.
  2. Book the incert integration in Gastronovi via their "Mini Shop" and activate the incert integration in the Gastronovi back office.
  3. Add incert as a payment method in Gastronovi.

Details for all steps can be found in the Gastronovi guide.

Please note that we cannot provide assistance with actions in third-party systems. The description has been written to the best of our knowledge. If in doubt or for further questions, please contact the system provider directly.

Important Notes

  • There is no mapping for services/items/tax rates in Gastronovi. The voucher is used as a payment method and deducted.
  • Partial redemptions are possible. The remaining balance stays on the incert voucher and can be used for future redemptions. Optionally, the remaining amount can also be paid out as change. In this case, Gastronovi will prompt if the voucher value exceeds the bill.
  • For portal systems, statistical assignment in incert is possible via the Terminal ID. For example, multiple Terminal IDs can be created for different businesses sharing the incert system.
  • Reloading gift cards is currently not supported by Gastronovi.
  • Items sold with the sponsorship payment method can be redeemed if the voucher was issued with a value (and the sponsorship payment method is configured to save vouchers with value).

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