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Redeem vouchers and cards directly within apaleo. The incert redemption interface is embedded in apaleo to allow vouchers to be processed directly there. This means there is no need to access incert separately during redemption. All redemptions are logged for statistical purposes using a dedicated user account set up in incert.
If you are interested in this interface, we’d be happy to hear from you at sales@incert.at.
Process
- When a reservation is created in apaleo, an additional tab labeled "INCERT VOUCHER REDEEM" appears. This tab embeds the incert redemption interface.
- By entering or scanning the code, the voucher can be partially or fully redeemed.
- After successful redemption, the redeemed amount is posted as a payment in the folio.
Example
Important Notes
- The interface must first be commissioned through incert. We will then prepare the setup and provide a link for configuration within apaleo.
- A multi-property system can be connected as long as all properties belong to the same apaleo account. Redemptions can then be mapped to the corresponding hotel in incert.
- The voucher is processed as a payment method. There is no mapping to services, items, or tax rates.
- Partial redemptions are possible. The remaining balance stays on the incert voucher and can be used for future redemptions.
- Vouchers with no value (e.g., sponsorships without monetary value) cannot be redeemed.