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You can easily create logins for operational users (e.g., for issuing or redeeming vouchers) yourself. We provide predefined roles that include the appropriate combination of access rights. Admin users, however, can only be created by incert upon written request to service@incert.at.

For admins only. Creating logins is usually reserved for a limited number of (admin) users within the system. If “local admins” (e.g., one responsible person per hotel in a hotel chain) are allowed to create logins for their section, the login list is automatically filtered so that only logins for their own section are visible and editable.

Creating a login

1. Log in with a user account that is authorized to create logins.
2. Navigate to the Logins menu.
3. Scroll to the bottom and click Insert.
4. Select a parent station (i.e., the section to which the new login is assigned for statistical purposes).
5. Enter the name (e.g., the employee’s name), the username (must be in the format of an email address, but does not need to be an actual address), and a password. The password is a one-time password and must be changed upon first login.
6. Select a user role. This determines which menu items the user can access.
7. Click Update.

Creating logins for partners / businesses

If you are creating logins for businesses (e.g., voucher redemption partners in a portal), you usually also need to complete the partner’s business information (e.g., address for invoice display or IBAN for commission payouts). You can enter this data in the “Partners & Businesses” menu.

Deleting or reactivating logins

Logins can be deleted at any time and reactivated later if needed. To delete a login, click the trash icon in the “Action” column. To restore a deleted login, click “Show deleted stations” and then click the trash icon next to the desired login again.