The following content was translated using AI and reviewed by our team. Please note that some images are still being updated.

In collaboration with GA-Service, incert offers a “Lettershop” service. Vouchers ordered by mail are printed and sent directly to the customer in a selection of packaging options.

If you're interested in integrating this service, feel free to contact us at sales@incert.at.

Contacts

The Lettershop is operated jointly by incert (for setup) and “Michaelbeuern – G.A.S. Mailingwerkstatt” (for ongoing dispatch). Depending on your inquiry, please contact:

• For setup inquiries or if you're interested in implementing the Lettershop: sales@incert.at
• For questions about an existing Lettershop: service@incert.at (+43 732 89 00 18 0) or michaelbeuern@ga-service.at (+43 627 42 04 08 11)

Process

• When purchasing an A4 voucher, the buyer selects the preferred packaging and “postal delivery” as the shipping method.
• After the order is completed, all required information is automatically sent to our printing partner, who handles printing, packaging, and shipping.
• Shipping status can be tracked via the logistics partner’s ODO portal: https://odoo.ga-service.at/ (login details were provided at project start – please contact the logistics center if needed)
• Configuration setting: Lettershop shipping can also be activated for internal sales if required. By default, it is intended for the online shop.

Potential support cases

• For shipments lost in transit, please contact michaelbeuern@ga-service.at
• For undeliverable shipments (e.g. address errors), please contact michaelbeuern@ga-service.at
• For changes to packaging (e.g. name changes) or new packaging options, contact service@incert.at

Packaging options

The following standard packaging options can be configured: